55wbm Privacy Policy

1 Introduction

This Privacy Policy applies to all users of the 55wbm platform, including registered account holders and visitors to the 55wbm website. It governs the collection, use, storage, and disclosure of personal data in connection with your use of the platform.

By registering an account or using any part of the 55wbm platform, you acknowledge that you have read this Privacy Policy and consent to the collection and use of your personal data as described here. If you do not agree with any part of this policy, please do not register an account or use the platform.

55wbm is committed to handling your personal information with care and in line with the principles of the Data Privacy Act of 2012 of the Republic of the Philippines (Republic Act No. 10173). This policy may be updated periodically — the effective date shown above reflects the most recent version.

2 Data We Collect

55wbm collects personal data when you register an account, complete identity verification, make financial transactions, use the platform, or contact support. The categories of data collected include:

• Identity information: Full legal name, date of birth, and a copy of a valid Philippine government-issued ID submitted during the KYC (Know Your Customer) verification process.
• Contact information: Email address, mobile number, and any correspondence you initiate with the 55wbm support team.
• Financial information: Philippine Peso deposit and withdrawal records, the payment channels used (e.g., GCash, Maya, bank transfer, Philippine online banking), and transaction histories. Account numbers or full banking credentials are not stored by 55wbm — only sufficient transaction reference data to process and reconcile payments.
• Account activity: Login timestamps, game play records, bet histories, live casino session records, and sports betting activity associated with your account.
• Technical data: IP address, device type, browser type, and operating system data collected automatically during platform access for security monitoring and fraud prevention purposes.
• Communications: Records of any messages you send to the 55wbm support team, including dispute queries and account requests.

3 How We Use Your Data

Personal data collected by 55wbm is used for the following purposes:

• Account management: Creating and maintaining your 55wbm player account, processing login authentication including OTP verification, and enabling access to all platform features.
• Identity verification (KYC): Confirming your identity and age to meet account eligibility requirements. 55wbm requires all players to be at least 21 years of age — KYC data is used to confirm this.
• Financial transaction processing: Processing PHP deposits and withdrawals through your chosen payment method, reconciling transaction records, and resolving any payment disputes.
• Platform security and fraud prevention: Monitoring account activity, detecting suspicious behaviour, identifying potential multi-accounting or fraudulent transactions, and protecting both the player and the platform.
• Regulatory compliance: Maintaining records as required for compliance with applicable Philippine law, including anti-money laundering obligations where applicable.
• Customer support: Resolving queries, account issues, game disputes, and transaction problems you raise with the support team.
• Platform improvement: Using aggregated, anonymised data about platform usage to identify technical issues, improve performance, and develop better features — without linking this analysis to individual player identities.

4 Data Sharing and Disclosure

55wbm does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Personal data may only be shared in the following limited circumstances:

• Payment processors: Transaction data is shared with Philippine payment service providers (including e-wallet platforms and banking partners) only to the extent necessary to complete your deposit or withdrawal in PHP.
• Platform service providers: Technology providers supporting platform infrastructure, security monitoring, and game delivery may process data on 55wbm's behalf under confidentiality obligations. These providers are not permitted to use your data for their own purposes.
• Legal and regulatory requirements: Data may be disclosed to competent Philippine authorities or government agencies where required by law, court order, or lawful regulatory request. 55wbm will notify you of such disclosures where permitted to do so.
• Fraud and security investigations: In cases of confirmed or suspected fraud, money laundering, or account abuse, relevant data may be shared with law enforcement or anti-fraud bodies as required.

No personal data is shared for advertising targeting, sold to data brokers, or transmitted to third parties outside of the above purposes.

5 Data Security

55wbm applies technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, and deletion. These measures include:

• SSL encryption: All data transmitted between your device and the 55wbm platform is encrypted using SSL (Secure Sockets Layer) technology. This applies to login sessions, account management, and all financial transactions.
• OTP authentication: Sensitive account actions — including withdrawals and certain account changes — require OTP (one-time password) verification sent to your registered mobile number, providing an additional layer of protection beyond your login password.
• Access control: Access to personal data is restricted to authorised 55wbm personnel and systems operating on a need-to-know basis. Personnel with access to account data are subject to confidentiality obligations.
• Security monitoring: Platform activity is monitored continuously for unusual patterns, unauthorised access attempts, and potential security threats.

While 55wbm takes data security seriously, no system is entirely immune to risk. You also have a responsibility to keep your account credentials and OTP codes confidential. Do not share your password or OTPs with anyone, including anyone claiming to represent 55wbm support — 55wbm support will never ask for your password.

6 Data Retention

55wbm retains personal data for as long as your account is active and for a period after account closure as required to meet legal, regulatory, and operational obligations. Specific retention periods are determined by the nature of the data:

After the applicable retention period, personal data is securely deleted or anonymised. Anonymised data — which cannot be linked back to any individual — may be retained indefinitely for aggregate platform analysis.

7 Your Data Rights

Under the Data Privacy Act of 2012 of the Philippines (RA 10173), you have the following rights with respect to your personal data held by 55wbm:

• Right to be informed: You have the right to know what personal data 55wbm holds about you, how it is used, and with whom it is shared — which this Privacy Policy provides.
• Right to access: You may request a copy of the personal data 55wbm holds about your account. Requests should be made through the support team via your account.
• Right to correction: If any personal data held by 55wbm is inaccurate or incomplete, you have the right to request correction. Some corrections may require identity re-verification.
• Right to erasure / right to be forgotten: You may request deletion of your personal data in certain circumstances — for example, where data is no longer necessary for the purpose it was collected. This right is subject to legal retention obligations that may require 55wbm to retain certain records even after an account closure request.
• Right to data portability: Where technically feasible, you may request your personal data in a structured, commonly used format.
• Right to object: You have the right to object to the processing of your personal data in circumstances where processing is not required by law or necessary for the performance of a contract.

To exercise any of these rights, contact the 55wbm support team through your account. 55wbm will respond to data rights requests within a reasonable timeframe. Identity verification will be required before acting on any data access, correction, or deletion request.

8 Cookies and Tracking Technologies

55wbm uses cookies and similar session tracking technologies to operate the platform effectively. Cookies are small data files stored on your device when you visit the website. The types used by 55wbm include:

• Essential cookies: Required for the platform to function — including maintaining your logged-in session, securing your account during a visit, and enabling platform features. These cannot be disabled without affecting your ability to use the platform.
• Security cookies: Used to detect and prevent fraudulent activity, identify unusual login patterns, and support OTP verification flows.
• Performance cookies: Used to understand how players interact with the platform — page load times, navigation flows, and error events — to identify and fix technical issues. This data is aggregated and not linked to individual identities.

55wbm does not use third-party advertising cookies or tracking pixels to profile users for targeted advertising. You can manage cookie preferences through your browser settings, but disabling essential cookies will impair your ability to log in and use the platform.

9 Minors and Age Restriction

The 55wbm platform is strictly for individuals aged 21 years and above. 55wbm does not knowingly collect personal data from anyone under 21. Age is verified through the KYC process during account registration.

If 55wbm becomes aware that personal data has been collected from a person under the age of 21 — whether through inaccurate information provided during registration or any other means — the account will be closed immediately and the associated data deleted in accordance with applicable law. Any balance in such an account will be handled in line with 55wbm's Terms and Conditions.

10 Changes to This Privacy Policy

55wbm reserves the right to update this Privacy Policy at any time to reflect changes in platform operations, legal requirements, or data handling practices. When updates are made, the revised policy will be published on this page with a new effective date.

Continued use of the 55wbm platform after a policy update is published constitutes your acceptance of the revised terms. We encourage you to review this page periodically, particularly if you are an active account holder.

For questions about how 55wbm handles your personal data, contact the support team through your account. You may also visit our FAQ page for answers to common questions about accounts and data. For policy-related information, our Terms and Conditions page covers the full account usage rules that work alongside this Privacy Policy.